Welcome! This page covers common questions and how to reach us.

FAQ

Q1: How long is the free trial? 3 days from first launch. Every feature is unlocked during the trial.

Q2: What happens when the trial ends? You need to buy "Full Access" (one-time purchase) to keep using the App. Not a subscription — one payment, permanent.

Q3: Will I lose my data if I reinstall? Yes. All data is stored locally in the iOS sandbox and gets wiped on uninstall. iCloud device backups can help restore.

Q4: How do I restore a previous purchase? Go to Profile → Settings → Restore Purchases, or tap "Restore Purchases" on the paywall, then sign in with the Apple ID you originally used.

Q5: Why does the App ask for the microphone? Only for "Recording Practice" — scoring how closely your pronunciation matches the target word. Recordings stay on your device.

Q6: How do I request a refund? Apple handles all refunds: https://reportaproblem.apple.com

Q7: Does the App work offline? Yes. Once installed, everything (including audio) works without an internet connection.

Q8: Are there ads or subscriptions? None. One purchase, no ads, no recurring fees.

Contact Email: [email protected] We reply within 2 business days.

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欢迎使用！本页面提供常见问题解答与联系方式。

常见问题

Q1：试用期多长？ 首次启动自动进入 3 天免费试用，全部功能开放。

Q2：试用到期后怎么办？ 需要一次性购买"Full Access / 完整版"才能继续使用。非订阅，一次付费永久有效。

Q3：换手机或重装 App 数据会丢吗？ 会。本应用全部数据保存在设备本地（iOS 沙盒限制），卸载即清除。可通过 iCloud 设备备份间接保留。

Q4：如何恢复之前的购买？ 进入 Profile → Settings → Restore Purchases，或在付费墙底部点击"Restore Purchases"，使用购买时的 Apple ID 登录即可。

Q5：麦克风权限用来做什么？ 仅用于"跟读评分"功能，评估您朗读单词的准确度。录音仅在本机处理，不上传。

Q6：如何申请退款？ App Store 退款由 Apple 处理，请访问：https://reportaproblem.apple.com